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About our company

Royal Mercantile Trust Corporation of America is a full-service commercial debt collection agency, headquartered in Stuart, Florida, specializing in personal contact recovery of commercial delinquent accounts. With field collectors and attorneys throughout the world, from Argentina to Zaire, we are equipped to aggressively collect your delinquent receivables worldwide.

Our collection business is one-on-one, not just a letter service. Unlike many larger agencies, we invest substantial amounts of time and money gathering information because it is our belief that knowledge leverages the collection.

Our experienced collectors and seasoned attorneys are able to recognize those debtors who are unable or unwilling to pay and proceed accordingly. Every avenue is pursued to secure payment amicably. If it is determined that litigation is the only viable alternative, a suit recommendation will be submitted for your authorization. We pride ourselves in our ability to negotiate, persuade and resolve disputed accounts.

Our fees are strictly contingent upon recovery and are negotiable at time of placement. The proceeds of all commercial collections are deposited into our CLLA audited trust account and are remitted in a timely manner, with status reports as required.

Recognizing the value of your customer base, our collectors and attorneys direct their energies to extract payment without endangering your ability to resell the account if it is your decision to do so. We are ever mindful of our client relationship and will do everything within our power to preserve your hard-earned reputation, as well as our own.


Services

  • Commercial Debt Collection Worldwide for Over 41 Years
  • In-House Legal Department with Staff Attorneys
  • In-House Detective Agency: Dakota Investigations, Inc.,
    State License Number A-96-00220
  • LexisNexis® Database Access
  • Experian Business Information Solutions Contributors

Affiliations


Global Associations

  • China Export & Credit Insurance Corporation (SINOSURE)
  • Justus International - Holland
  • Profaktura Auslandsinkasso - Germany
  • Trustman Group - India
  • LIC  International - Switzerland
  • Infocredit Group - Singapore
  • Collection House Limited - Australia
  • Creditors Information & Collection Services Ltd. - UK

Our Clients

The foundation of any reputable company is only as solid as the clientele it maintains. The following is a partial list of some of the firms we are privileged to represent. Further client lists are available upon request.

  • Albertsons
  • Bing
  • British Airways
  • C. F. Martin & Co.
  • Derco Aerospace
  • JBL by Harman
  • Lockheed Martin
  • LexisNexis®
  • LOUD Technologies, Inc.
  • Mapquest
  • Microsoft
  • Oxford Instruments (UK)
  • Pernod Ricard
  • Rawlings Sporting Goods Company, Inc
  • Samick Music Corporation
  • Sensormatic Electronics
  • SuperFoods/Nash Finch
  • SUPERVALU®
  • TravelZoo
  • TYCO Electronics
  • Utell® Hotels & Resorts/Pegasus Solutions
  • United Technologies
  • Whyte & Mackay (UK)